![]() ![]() They do not want to call you back and say: “Hey! I don’t have my music in my iTunes anymore!”, “Where are my bookmarks?” or “How come my icons are smaller?”. ![]() The client wants to have the exact same thing as before: their beautiful Mac, up and running again. You don’t want to lose a client’s files or preferences. So you receive a call from a client saying “My hard drive just crashed!!” or “I just bought a new Mac and I need to transfer all my information” or even “I want to clear my hard drive and do a clean installation”.Īs a professional, you need to know exactly what to do to perform a perfect backup and reinstall. He has his own computer repair business (OrdiRodi) that mainly does Apple Support. Guest Post by Marco Rodi: Marco Rodi owns an IT Engineering university degree. ![]()
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